Quality systems at many companies and organizations are based on well documented standard operating procedures(SOPs) that are efficiently communicated and trained to employees and other stakeholders. Introducing SOPs, and ensuring that they are followed, directly contributes to product and service quality and therefore the overall success of an organization. SOP management includes creating, updating and disseminating information about mission-critical processes, and is often tied to compliance requirements and ongoing quality assurance activities. One could simplify all this by saying that quality systems are all about documenting your current processes and making sure that the stakeholders are aware of them and that they follow these processes. Read More . . .