Managed IT · Information Management · Custom Software · AI & Automation
Your business shouldn't have to work around its own technology.
Since 2002, Range has helped businesses make their technology, information and workflows work better together — with managed IT, information management, custom software, and AI and automation.
Trusted by operations teams who can't afford downtime — from mining and engineering to healthcare logistics.
Sound familiar?
Common operational frictions, most businesses face — connected across your organisation
Sound familiar?
Staff losing hours hunting for the right version of a document
Information trapped in silos across departments, so nobody has the full picture
Information Silo-itis? →IT that only gets attention once something's already broken
You — or whoever runs operations — still being the fallback when IT goes wrong
No real plan for what happens if the systems go down for a day
Manual processes everyone agrees should be automated, but nobody's had time to fix
Documents scattered across three platforms with three naming conventions
Document governance →Compliance and retention rules nobody's tracking consistently — until an audit
Records management →Range has been solving exactly this for businesses since 2002 — across managed IT, information management, custom software, and now AI and automation. What hasn't changed in that time is the standard we hold ourselves to.
“We're not measured by how much technology we can sell, but by how much friction we can remove.”
Sound familiar?
Common operational frictions, most businesses face
Staff losing hours hunting for the right version of a document
Information trapped in silos across departments, so nobody has the full picture
Systems that should talk to each other, but don't
IT that only gets attention once something's already broken
You — or whoever runs operations — still being the fallback when IT goes wrong
One phishing email or ransomware attempt away from a very bad week
No real plan for what happens if the systems go down for a day
Manual processes everyone agrees should be automated, but nobody's had time to fix
Documents scattered across three platforms with three naming conventions
Compliance and retention rules nobody's tracking consistently — until an audit forces the question
Range has been solving exactly this for businesses since 2002 — across managed IT, information management, custom software, and now AI and automation. What hasn't changed in that time is the standard we hold ourselves to.
“We're not measured by how much technology we can sell, but by how much friction we can remove.”
How we work
Every engagement starts the same way: find the friction, then turn it into traction — across your IT, your information, and your systems, not just one at a time.
Friction Audit
We start by finding out exactly where information, IT, or workflow is costing you time, money, or risk — across the whole business, not just the department that called us.
Unify
We connect what you've already got — your network, your cloud, your software, whether that's M-Files or something else entirely — instead of replacing it, so your systems behave like one.
Secure
Access control, compliance, and cybersecurity get built in from day one, not bolted on once something's gone wrong.
Automate
Where repetitive work can be safely handed to a system, we build it — with a person still accountable for what it does.
Traction Check
We check back in on purpose. Ongoing, proactive review, so the friction we removed doesn't quietly creep back in.
Most IT and information management providers design everything up front, hand you a finished system, and move on to the next client. We find the friction first, fix the highest-cost points, and keep checking — so the system gets better the longer we're involved, not just on the day it ships.
What we do
Integrated solutions across IT infrastructure, document intelligence, and custom software.
Calm in a storm
Managed IT Services
Downtime doesn't announce itself — it costs you a morning or a shift. Direct, local engineering support across Newcastle, Hunter Valley, and Sydney. We manage your cloud, cybersecurity, and telephony proactively so failures are caught before they cost you a day.
Find anything in seconds, not folders
AI-Powered Document Management (M-Files)
Powered by AI, M-Files organises information by what it is, not where it's filed. Turn scattered files into connected knowledge that's easy to trust, audit, and automate — across your existing systems with no costly migration required.
Built around how you work
Custom Software & Systems Integration
Off-the-shelf software makes you adapt your business to fit the tool. We build and connect software around your actual workflow — CRM, ERP, CAD, and custom APIs — so growth doesn't mean starting over.
What's next: AI & Process Automation
AI and automation isn't one standalone product — it's whatever actually saves your team time. That might be document handling built on M-Files, custom workflows connecting your CRM and ERP so approvals move themselves, or AI voice & admin automation — implemented into a process costing real hours every week.
“Most AI tools are only as good as the information behind them — which happens to be exactly what we've spent over two decades getting right.”
Connect M-Files, Salesforce, Microsoft 365, and SAP with vault-grounded AI security.
What our clients say
“Range IT has been an invaluable IT and information management partner for City Fertility. Their deep understanding of enterprise architecture and cybersecurity has strengthened our infrastructure immensely. Their team is exceptionally responsive and proactive.”
Scott Osborne
Head, Risk and Compliance / Company Secretary
City Fertility
“We've been working with Range IT for over six years and have been consistently impressed with their service. Their document management system has been a great fit for our business, and their team is always responsive, professional, and willing to help with custom solutions. We highly recommend Range IT.”
Annabel
Executive Assistant to
Henry Bateman
Cornerstone Health
“As a fast-growing pest control business, we needed reliable IT infrastructure and fast support. Range IT migrated our entire team to Microsoft 365 seamlessly and implemented proactive device monitoring that has virtually eliminated downtime. They're a true partner in our growth.”
Rachael Garrett
Director & Operations Manager
Newcastle Total Pest Control
“Having worked with Range Information Systems for a number of years, I can confirm that their implementation and support of the M-Files product is second to none. If you're looking for a partner to work with who listens to your requirements and tailors a solution to meet your needs, then look no further than Phil and his team.”
Graeme Easton MCSE
Systems Administrator & Support
MM Group Services Pty Ltd
“Range IT transformed our clinical document management. In healthcare, compliance, privacy, and fast access to records are everything. Range IT configured our system to meet strict health privacy regulations while making daily workflows faster and simpler for our administrative team.”
Meagan Hay
Practice Manager
Hamilton Day Surgery
Who we work with
Range works with Australian businesses that have real operational complexity — typically 20 or more staff, often across multiple sites, with document and workflow demands that have outgrown spreadsheets.
Mining & Resources
High-volume compliance, safety records & asset documentation across remote operations.
Engineering & Construction
AutoCAD integration, XRefs, drawing versioning, and project document control.
Healthcare & Emergency
Strict QMS compliance, patient record privacy, and 24/7 mission-critical IT uptime.
Manufacturing & Supply Chain
Production documentation, quality control SOPs, inventory IT & logistics tracking.
Accounting, Tax & Audit
Secure document governance, client portal integration & immutable audit trails.
Consulting & Professional Services
Project documentation, contract lifecycle management & central knowledge bases.
Wealth Management & Finance
Financial compliance, secure client communication rooms & records retention.
Energy & Utilities
Regulatory compliance, infrastructure asset management & field engineering support.
Insurance & Legal Practices
Contract management, claims documentation, e-signatures & matter management.
Document Governance in the AI Era: How M-Files Keeps Human Oversight in Automated Workflows
As AI takes on more of the document-heavy work inside Australian businesses, the question isn't whether to automate — it's how to keep a human accountable for what the automation does.
Read the article →Let's fix what's actually slowing you down.
IT support, information management, custom software, or your first step into AI and automation — it starts with a conversation with our local engineering team.
Get in touch